UNIVERSITY OF DEUSTO LEGAL NOTICE

1. General information on the University of Deusto
In compliance with the obligations on information set out in article 10 of Law 34/2002, of 11 July on the Information Society Services and Electronic Commerce, the following information is provided: the Church University of Deusto (hereinafter the University of Deusto) is the owner of the website. The business address for these purposes is Avenida de las Universidades, 24 Bilbao (CP48007) and VAT R4868004E, entered in the Register of Religious Entities with the number 004179, email address contact: comunicacionweb@deusto.es.

2. Intellectual and industrial property
The University of Deusto holds all of the intellectual and industrial property rights of its website, as well as the content (including the source code, images, sound, audio, video, software or texts; brands or logos, colour combinations, structure and design, selection of materials used, the software required to run, access and use it, etc.) being owned by the University of Deusto or its licensors.
All rights are reserved. Pursuant to the provisions set out in articles 8 and 32.1, second paragraph of the Law on Intellectual Property, it is expressly forbidden to copy, distribute and communicate publicly, including the simple act of making available, whether in whole or in part, the content of this webpage for commercial purposes in any format or any means technically available without the authorisation of the University of Deusto. 
Users hereby agree to respect the Intellectual and Industrial Property Rights owned by the University of Deusto.
Users may view the elements on the portal and also print them out, copy them and store them on their hard disks or any other physical medium as long as it is exclusively for their personal and private use
Consequently, making the said elements available, as well as deleting, modifying, decompiling or manipulating any protection or security system device that may be installed in the University of Deusto webpages is expressly forbidden.

3. Privacy
The University of Deusto complies with the provisions set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and other legislation in force at all times to  ensure proper use and secure processing of users’ personal data.  
For this purpose, together with the personal data collection form, users will be informed at the services concerned of the existence and requirement to accept the specific privacy policy conditions applicable to the processing of their data in each case. They will be duly informed of the party holding their data for processing, the purpose and legitimation of such processing, communication of data to third parties, if applicable, and the possibility to exercise their right to access, correct, cancel, object or limit processing and portability of said data.
The information will be collected by the University of Deusto for organisation and announcement of events, etc., enrolment management, elaboration of satisfaction surveys and preference profiles, activities which are held and for forwarding information on University of Deusto services and activities via physical and electronic means.
Under no circumstances will the information collected be used for other purposes or transferred to third parties without consent.
The University of Deusto hereby states its compliance with Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce. Consent will be requested to use your e-mail address for commercial purposes at all times.

4. Liability disclaimer
The University of Deusto will not be held responsible for any damages or losses of any nature that may be caused, but not limited to:  errors or omissions in the content, lack of availability of the portal or transmission of viruses or programmes with malicious or harmful content, in spite of having adopted all the necessary technological measures to avoid such occurrences.
The University of Deusto will not be held responsible for the possible misuse that third parties may make of this webpage or of the information transmitted through it to third parties.
The content of this website has been created solely for informative purposes, and therefore, any use that users may make of it and the possible consequences, damages or harm that could result are their exclusive responsibility. 
The University of Deusto reserves the right to exercise the legal actions it deems necessary in response to any illicit use of its webpage content by third parties.

5. Changes
The University of Deusto may change or update the information contained in its website, its settings or presentation at any time without previous notice. 
The University of Deusto will make every effort to ensure that the information provided through its website is clear, intelligible and appropriate, to avoid errors as far as possible and, if necessary, to correct or update them. Nevertheless, the University of Deusto cannot guarantee that the information on its website has no errors and is updated at all times. 
The University of Deusto also reserves the right to make the changes it deems necessary in its portal without previous notice, by changing, removing or adding the content and services provided therein as well as modifying the way in which they are presented and located on its portal.

6. Links
In the case that this website provides links or hyperlinks to other Internet sites, the University of Deusto will not exercise any control over said sites and content. 
Under no circumstances will the University of Deusto be held responsible for the content of any link belonging to another website, nor will it guarantee the technical availability, quality, reliability, accuracy, range, truthfulness, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites.

 
GENERAL REGULATIONS ON DATA PROTECTION

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, the user is hereby informed that the personal data provided on this form will be subjected to automatic processing for conferences, meetings and events organised by the University of Deusto for its administrative and accounting management, enabling the organisers, and sponsors of acts and events related to the objectives of the SOCIAL WORK CONGRESS to report and use such information they may consider of interest. Users are also hereby informed that they can exercise their right to access, correct, cancel or object, in the terms set out in the provisions in effect, via email to privacidad@deusto.es or by post to Avenida de las Universidades, 24 - Bilbao (CP-48007).

PAYMENT AND REFUND POLICY

These payment and refund policies regulate the use of the website owned by the Church University of Deusto (hereinafter, the University of Deusto).

The University of Deusto) is the owner of the website. The business address is Avenida de las Universidades, 24 Bilbao (CP48007), entered in the Register of Religious Entities with the number 004179.

Customers' use of the website service implies compliance at all times with the payment and refund policies in the version published by the University of Deusto at the time of the purchase order. Customers are therefore recommended to read these payment and refund policies carefully before making a purchase.

1. Contracts
The present payment and refund policies are applied to the sale of all University of Deusto items through its website and hereby inform that its website is exclusively directed to users over 18, reserving the right to cancel the user access account in the case that fraudulent or speculative acts or bad faith are detected in this service.  

2. Price
The prices shown for products or services include taxes and do not include processing or shipping costs, if applicable.

Shipping costs are shown separately and may be checked before completing the purchase.

The University of Deusto reserves the right to change these prices at all times. However, the products will be billed based on the prices in effect at the time the order is registered (provided that there are no errors and the items are in stock).

In the event that these changes lead to cancellation of the order or reimbursement to the buyer, they will be notified immediately.

The products will continue to be the provider's property until the full price has been paid.

The University of Deusto reserves the right to reject any order from a buyer with whom there is litigation or reasonable doubt concerning their legitimacy.

3. Payment
Payment must be made when completing the purchase and is required to finalise the process.

Purchases must be made by credit card. The following cards will be accepted: Visa, Mastercard and 4B.

Users must provide proof of identification, demonstrating that they are fully authorised to use the card or payment account provided.

In any case, the choice of payment method is indicated during the purchase process on the screen for this purpose. 

The amount will be charged to the user's account once the authorisation has been confirmed on the payment gateway.

In the case that authorisation is denied by the bank, the order will be automatically cancelled.

If a purchase has been correctly completed and the user cancels the payment at their bank, it must compensate the University of Deusto for any damages or harm caused by said cancellation.

The customer must notify, via email or telephone, if any illicit or fraudulent charge appears on the card used for said purchases as soon as possible in order that the necessary measures can be taken.

Payment services providers or issuers may adopt anti-fraud measures that involve rejection of certain types of operations. The University of Deusto is not responsible for the application of this type of security policies.

4. Exchanges, refunds and withdrawal
There are different procedures for exchanges, returns and withdrawals. These are described below, with the conditions for each.

• Exchanges: an exchange is when one product is substituted for another.
• Returns: a procedure used when products which have flaws, defects or are the wrong item.
• Withdrawal: due to the customer's decision to withdraw purchase.

5. Guarantees for purchases
The contractual guarantee is set out in Royal Legislative Decree 1/2007, of 16 November, which approves the restated text of the General Law for the Protection of Consumers and Users.

6. Applicable law and jurisdiction
The present payment and returns policies are regulated by Spanish legislation and any disputes between parties will be submitted to the courts and tribunals of Bilbao.